Performance benchmarking
Where are the improvement opportunities?
Analysis of internal and external data provides a wealth of opportunities to identify potential performance improvements within a large business but this resource is often under-utilised due to the pressures of the weekly and monthly reporting cycle.
Metapraxis specialises in helping company decision-makers to obtain new insights into performance through benchmarking. In contrast to other initiatives of this nature, our techniques enable the analyses involved to be automated and constantly repeatable rather than being a consultant-intensive one-off exercise.
Examples of benchmarking questions addressed through recent assignments include the following:
- How does the size of a store influence the relationship between average customer basket size and customer footfall per square foot?
- What is the shape of the performance distribution of cashier productivity and what factors lead to lower productivity?
- What is the distribution of performance of salespeople in relation to the achievement of their quotas?