London | Up to £38k
Metapraxis is the leading international specialist in visual business planning and analysis. We develop our specialist software suite (Metapraxis Empower) to provide interactive and forward-looking dashboards and planning tools for decision makers across client businesses. We use Empower in combination with the business understanding of our financially qualified consultants to work with our clients so they can make faster and better business decisions.
Metapraxis is currently looking to recruit an IT Support Engineer to join our Operations function. As our business continues to grow, so does the role of our IT support team, which is based in Wimbledon but supports our teams in both London and New York as well as our clients and partners.
Our goal in Operations is to create and maintain the conditions for success. The IT support team is tasked with delivering industry leading infrastructure services and end user support to our internal & client facing teams, clients and partners.
As IT Support Engineer, you will support users by diagnosing and trouble-shooting software and hardware issues and installing applications and programmes. You will work with our Infrastructure Architect to resolve network issues, configure operating systems and support the delivery of projects and system enhancements.
What are we looking for?:
We are looking for an exceptional candidate with strong experience delivering IT Support for a similar SME business, ideally in B2B. Our ideal candidate will be organised, proactive and determined with a passion for driving change and improvement for end users and an eye for detail and problem solving.
Metapraxis is a unique workplace and promotes a collaborative supportive culture. Our size enables everyone to make a difference and we strive to ensure everyone has the capacity to learn and grow.